At 0800 Plumber we know how important running water, and flushing toilets are to you in your home, so 24 hours a day, 7 days a week at 0800 Plumber we have plumbers on call and available every moment of the day.
24 Hour Plumbers and Gasfitters. At 0800 Plumber we know how important running water, hot water, and flushing toilets are to you in your home, and we know that 24 hours a day, 7 days a week people need these essentials to life, so that is why at 0800 Plumber we have plumbers on call every moment of the day. When you call 0800 Plumber your call will immediately be sent to our call centre 24/7 and the helpful team will take your details, and then text them to our on call plumber who will promptly be at your property to solve your plumbing or gasfitting issue or leak.
What to expect
- When you call 0800 Plumber after hours your call will be answered by a lovely person in our NZ call centre.
- They are not our full time employees but try there best to make sure they get your details, and give you our details including our charges and after hours fees so we can best help you out in a time of emergency.
- They then text your information to our oncall plumber who will call you and confirm exactly when he will get to you.
- If he is real busy there may be a delay, however if he is right up to date on his schedule he may be able to get to you in about 20 or 30 minutes.
- The 0800 Plumber will have a good amount of parts in his van, but we cannot always guarantee we will have all the correct parts.
- Should we have the parts we will fix your problem right away and have you up and running quickly.
- However if we dont have the right parts in the van we will do the best we can (possibly isolating the problem, or switching your water off for the night, or gas off, or maybe just making a temporary repair) generally depending on the situation.
- If this is the case the 0800 Plumber will liaise with the office and arrange for himself or another 0800 Plumber to come back the next normal working day and in normal working hours to make a full or permanent repair.
- NOTE: You will be charged for the after hours call out, and you will also be charged for us to come back if we have to, unfortunately that is just the way it is, there is nothing we can do about it apart from try our best. (if the shops are all closed, they are all closed, and we obviously cant just always buy what we need) but like I said our vans are well stocked and 90% of the time we will have the right parts.